FREE US SHIPPING $50+ | INTERNATIONAL $70+

Shipping & Returns

PROCESSING & SHIPPING TIME

All orders are processed & shipped within 1-3 business days. You will receive a shipping confirmation email with tracking as soon as your order has been dispatched.

Shipping times displayed at check-out are estimates only. Delays occured after being collected by the postal office is unfortunately out of control. If you feel that your package is taking longer to deliver, please do not hesitate to reach out to us at hello@shopacrasia.com. We're here to help!

INTERNATIONAL SHIPPING

We currently ship to:

Åland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bouvet Island, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hong Kong SAR, Hungary, Iceland, India, Ireland, Isle of Man, Israel, Italy, Japan, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Réunion, Romania, San Marino, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, Ukraine, USA, Vatican City, and Vietnam.

Please note you may be responsible for any country-specific taxes and duties, charged by your government to the purchasing party for importing items. We are unfortunately unable to control these fees.

DUTIES & TAXES

Orders shipping within North America will not incur any additional duties, taxes, or fees.

International orders may be responsible for any country-specific taxes and duties, charged by your government to the purchasing party for importing items. We are unfortunately unable to control these fees.

RETURNS POLICY

We are here to help with all return inquiries! Please do not hesitate to contact us if you are unhappy with your order. Please email returns@shopacrasia.com for return authorizations & instructions.

Returns must be shipped within 30 days of delivery for a full refund, minus initial shipping fees. After 30 days of delivery, all orders are final sale.

All items must be returned in their original state with no signs of wear.

ORDER MODIFICATIONS

If requests are sent prior to processing, we can add to your order or change color selections. Just shoot us an email here.

ORDER CANCELLATIONS

All orders are final. Please ensure you are confident in your purchase before submitting an order.

RETURNED-TO-SENDER/REFUSED PACKAGES

Return-to-sender or refused packages will be issued a refund minus initial & return shipping fees. To avoid this, please ensure your shipping address is up-to-date with the correct address.

LOST PACKAGES

If your package has been deemed lost in-transit, we will issue a re-shipment.

With the increase of package theft, please note Acrasia is not responsible for packages scanned as delivered that cannot be located.